Ongoing since 07:59 PM UTC, affecting Clinical and Charting and Billing and Ledger and 1 more.
A fix has been applied and Ascend is loading normally again for affected offices on live21.dentrixascend.com. If you're still seeing errors, please refresh your browser or sign out and back in. We're monitoring closely to make sure everything stays stable.
Affected components
Update timeline
- investigating Nov 10, 2026, 07:59 PM UTC
Some offices on live21.dentrixascend.com are unable to log in or are seeing error messages while using Ascend. Our teams are actively investigating, and we're sorry for the disruption to your day.
- investigating Nov 10, 2026, 07:59 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 10, 2026, 08:25 PM UTC
A fix has been applied and Ascend is loading normally again for affected offices on live21.dentrixascend.com. If you're still seeing errors, please refresh your browser or sign out and back in. We're monitoring closely to make sure everything stays stable.
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