Henry Schein One incident

Ascend Login and Page Loading Issues

Ongoing since 04:31 PM UTC, affecting Ascend.

monitoring Nov 02, 2026, 04:42 PM UTC

We are continuing to monitor for any further issues.

Started
Nov 02, 2026, 04:31 PM UTC
Resolved
Ongoing
Duration
● 2h 6m
Detected by Pingoru
Nov 02, 2026, 04:31 PM UTC

Affected components

Ascend

Update timeline

  1. monitoring Nov 02, 2026, 04:31 PM UTC

    Earlier this morning, some customers had trouble logging in to Ascend, and pages loaded slowly or appeared blank. Service has been restored and Ascend is working normally again. We're continuing to monitor closely and are reviewing what happened so we can prevent it in the future. We're sorry for the disruption to your morning.

  2. monitoring Nov 02, 2026, 04:31 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 02, 2026, 04:42 PM UTC

    We are continuing to monitor for any further issues.

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