Helpshift incident

Dashboard Analytics — Partial Degradation

Minor Resolved View vendor source →

Helpshift experienced a minor incident on October 21, 2025 affecting Analytics Dashboard, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 10:25 AM UTC
Resolved
Oct 21, 2025, 10:59 AM UTC
Duration
34m
Detected by Pingoru
Oct 21, 2025, 10:25 AM UTC

Affected components

Analytics Dashboard

Update timeline

  1. investigating Oct 21, 2025, 10:25 AM UTC

    We are currently experiencing degraded performance in Dashboard Analytics

  2. resolved Oct 21, 2025, 10:59 AM UTC

    This incident has been resolved.