Resolved after 1 hour 18 minutes, affecting Beacon, on August 14, 2026.
Live Chat behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
Affected components
Update timeline
- investigating Aug 14, 2026, 02:59 PM UTC
We’re currently investigating reports of issues with slow behavior and loading in Live Chat. We will continue to update as we have more information.
- monitoring Aug 14, 2026, 03:13 PM UTC
A fix is now in place, and Live Chat behavior is normalizing. Our Engineering Team is continuing to monitor the situation.
- monitoring Aug 14, 2026, 04:17 PM UTC
Live Chat behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
- resolved Aug 14, 2026, 04:17 PM UTC
Live Chat behavior is stable across the board, so we're closing this out. Thank you for your patience while we worked on this one!
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