Is HelpDesk down?

Last checked 9m ago
Current status
HelpDesk is up

No incidents right now.

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Official status page: https://status.helpdesk.com · Polled every 5 minutes · 5 components tracked

Real-time HelpDesk status, recent outages, and incident history — pulled directly from HelpDesk's official status page at https://status.helpdesk.com every 5 minutes. Pingoru tracks 5 HelpDesk services and has captured 1 incident in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment HelpDesk reports a new incident — free for 5 monitors, no credit card.

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HelpDesk uptime 100.00% uptime · past 90 days
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Recent outages & incidents

No incidents reported for HelpDesk in the last 90 days.

Quiet provider — but we'll still email you the instant something changes.

See HelpDesk in your Pingoru dashboard

Monitor HelpDesk alongside every other service your stack depends on — same alerts, same timeline, same calendar — all in one place.

Every status page, one dashboard

Add HelpDesk to your Pingoru monitors and it sits next to AWS, Stripe, GitHub, and every other vendor in your stack — a single dashboard for the live status of every cloud and SaaS provider you depend on. One subscription, one inbox, every incident.

Incident timeline, this provider or all of them

Every HelpDesk incident — when it started, when it resolved, which services were affected, how bad it was, how long it lasted — laid out in one feed you can scan in 30 seconds. Filter to just HelpDesk or see every provider at once.

Maintenance calendar

Scheduled HelpDesk maintenance windows land in the same calendar as every other vendor you depend on — see what's running now, what's coming up, and a calendar view. Plan around your vendors instead of being caught out by them.

Every HelpDesk status change, one inbox

Pingoru watches HelpDesk's official status page every 5 minutes and delivers incident, resolution, and maintenance events to your email, Slack, Discord, Teams, or webhook.

Only alert on the services you use

HelpDesk reports on 5 services. Subscribe to the ones you actually use — everything else stays silent.

Email + Slack + Discord + Teams

Signed webhooks on every plan. Route HelpDesk alerts wherever your team already lives — no per-integration billing, no tier-gating the channels that matter.

Maintenance, not surprises

Upcoming HelpDesk maintenance windows appear in your maintenance calendar days in advance. Plan deploys and rollouts around them instead of finding out during an incident.

Fine-grained alert control

Per-monitor switches for opened, updated, resolved, and maintenance events. Silence the noisy HelpDesk services without silencing the monitor entirely.

Invite your team

Premium includes 10 team seats. Everyone watching HelpDesk from the same account, with per-user notification preferences for any monitor.

Get notified on HelpDesk status changes

Pingoru watches HelpDesk's official status page and sends your team instant alerts when incidents open, change severity, or resolve. Route notifications to email, Slack, Discord, or a webhook — wherever your team already lives.

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Monitor HelpDesk along with everything else

Pingoru tracks 6,000+ cloud and SaaS status pages in one dashboard. Add HelpDesk and every other provider you depend on — AWS, Stripe, GitHub, Cloudflare, OpenAI — and get a single view of the health of every service your app depends on.

Browse the full service directory

Track HelpDesk uptime & incident history

See 90 days of HelpDesk uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See HelpDesk uptime history

Frequently asked questions

What is HelpDesk's uptime?
Over the last 90 days, HelpDesk reported 100.00% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.helpdesk.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see HelpDesk's uptime history rolling forward in real time.
Has HelpDesk had outages in 2026?
Yes — HelpDesk has had 1 incident reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last HelpDesk outage?
The most recent HelpDesk incident was "Maintenance: Scheduled maintenance", which started on March 28, 2026 and was resolved on March 28, 2026. Pingoru captured this directly from https://status.helpdesk.com. See the full incident card above for affected components and the update timeline.
How often does HelpDesk have outages?
Based on the last 90 days, HelpDesk averages 0.3 reported incident per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is HelpDesk's status page?
HelpDesk's official status page is https://status.helpdesk.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is HelpDesk down right now?
HelpDesk is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment HelpDesk reports a change. Current status is based on 5 tracked services.
How does Pingoru know if HelpDesk is down?
We read https://status.helpdesk.com directly, using HelpDesk's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when HelpDesk has an outage?
Create a free Pingoru account and add HelpDesk as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
HelpDesk's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real HelpDesk incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real HelpDesk issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official HelpDesk status?
We use HelpDesk's own status page at https://status.helpdesk.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked HelpDesk components are reporting operational. No incidents are currently affecting service.

Stop finding out from your users.

We watch HelpDesk's official status page every 5 minutes. The moment they report an incident, you get an email — often before the outage is widely noticed.

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