Helix Control-M incident

Availability - Impacted services

Resolved after 38 minutes, affecting US10060, on July 20, 2026.

identified Jul 20, 2026, 08:31 AM UTC

Our technical team identified a disruption with these service/s: Agent Management WEB connectivity API connectivity Job Management Monitoring and Planning

Started
Jul 20, 2026, 08:31 AM UTC
Resolved
Jul 20, 2026, 09:09 AM UTC
Duration
38m
Detected by Pingoru
Jul 20, 2026, 08:31 AM UTC

Affected components

US10060

Update timeline

  1. identified Jul 20, 2026, 08:31 AM UTC

    Our technical team identified a disruption with these service/s: Agent Management WEB connectivity API connectivity Job Management Monitoring and Planning

  2. resolved Jul 20, 2026, 09:09 AM UTC

    Issue resolved.

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