Helix Control-M incident

Availability - Impacted services

Resolved after 39 minutes, affecting US33269, on July 20, 2026.

identified Jul 20, 2026, 08:32 AM UTC

Our technical team identified a disruption with these service/s: Agent Management WEB connectivity API connectivity Job Management Monitoring and Planning

Started: Jul 20, 2026, 08:32 AM UTC
Resolved: Jul 20, 2026, 09:11 AM UTC
Duration: 39m
Detected by Pingoru: Jul 20, 2026, 08:32 AM UTC

Affected components

US33269

Update timeline

identified Jul 20, 2026, 08:32 AM UTC

Our technical team identified a disruption with these service/s: Agent Management WEB connectivity API connectivity Job Management Monitoring and Planning
resolved Jul 20, 2026, 09:11 AM UTC

Issue resolved.

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