Helix Control-M incident

Availability - Impacted services

Major Resolved View vendor source →

Helix Control-M experienced a major incident on July 20, 2026 affecting US14641, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 08:32 AM UTC
Resolved
Jul 20, 2026, 09:11 AM UTC
Duration
39m
Detected by Pingoru
Jul 20, 2026, 08:32 AM UTC

Affected components

US14641

Update timeline

  1. identified Jul 20, 2026, 08:32 AM UTC

    Our technical team identified a disruption with these service/s: Agent Management WEB connectivity API connectivity Job Management Monitoring and Planning

  2. resolved Jul 20, 2026, 09:11 AM UTC

    Issue resolved.