Helix Control-M incident

Availability - Impacted services

Major Resolved View vendor source →

Helix Control-M experienced a major incident on July 18, 2026 affecting EU05645 and EU30154 and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 06:36 AM UTC
Resolved
Jul 18, 2026, 07:20 AM UTC
Duration
44m
Detected by Pingoru
Jul 18, 2026, 06:36 AM UTC

Affected components

EU05645EU30154EU12603EU20039

Update timeline

  1. identified Jul 18, 2026, 06:36 AM UTC

    Our technical team identified a disruption with these service/s: WEB connectivity API connectivity

  2. resolved Jul 18, 2026, 07:20 AM UTC

    The issue has been resolved.