Helix Control-M incident
An emergency patch addressing a critical issue is scheduled for your tenant US12562
Resolved on June 25, 2026, affecting US12562.
The update will take place during your tenant's maintenance window on June 28st between 10:00 – 11:00 UTC. The update process may take up to 10 minutes to complete. During this period, scheduling services may be temporarily unavailable for up to 10 minutes. To prepare for the update and understand the impact please read What happens to scheduled jobs when the Control-M SaaS tenant is down for maintenance? For details on what this update includes, please refer to https://docs.bmc.com/xwiki/bin/view/Control-M-Orchestration/ctmsaas/Patches/Control-M-Server-PACTV-9-0-27-083-Critical-Fix/.
Affected components
Update timeline
- investigating Jun 25, 2026, 01:02 PM UTC
The update will take place during your tenant's maintenance window on June 28st between 10:00 – 11:00 UTC. The update process may take up to 10 minutes to complete. During this period, scheduling services may be temporarily unavailable for up to 10 minutes. To prepare for the update and understand the impact please read What happens to scheduled jobs when the Control-M SaaS tenant is down for maintenance? For details on what this update includes, please refer to https://docs.bmc.com/xwiki/bin/view/Control-M-Orchestration/ctmsaas/Patches/Control-M-Server-PACTV-9-0-27-083-Critical-Fix/.
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