Helix Control-M incident
An emergency patch addressing a critical issue is scheduled for your tenant US22836
Helix Control-M experienced a notice incident on June 25, 2026 affecting US22836, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2026, 01:09 PM UTC
The update will take place during your tenant's maintenance window on June 28st between 10:00 – 11:00 UTC. The update process may take up to 10 minutes to complete. During this period, scheduling services may be temporarily unavailable for up to 10 minutes. To prepare for the update and understand the impact please read What happens to scheduled jobs when the Control-M SaaS tenant is down for maintenance? For details on what this update includes, please refer to https://docs.bmc.com/xwiki/bin/view/Control-M-Orchestration/ctmsaas/Patches/Control-M-Server-PACTV-9-0-27-083-Critical-Fix/