Helix Control-M incident

Availability - Impacted services

Major Resolved View vendor source →

Helix Control-M experienced a major incident on September 2, 2026 affecting EU15837, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 06:24 PM UTC
Resolved
Sep 02, 2026, 06:47 PM UTC
Duration
23m
Detected by Pingoru
Sep 02, 2026, 06:24 PM UTC

Affected components

EU15837

Update timeline

  1. identified Sep 02, 2026, 06:24 PM UTC

    Our technical team identified a disruption with these services: Agent Management Job Management

  2. resolved Sep 02, 2026, 06:47 PM UTC

    Issue resolved