Helius Outage History
Helius is up right nowPingoru has recorded 58 incidents for Helius: 56 in the last 12 months and 17 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 76 of 720 (11%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 4 | 25 of 720 (3%) |
| July 2026 | 9 | 7 of 744 (1%) |
| August 2026 | 4 | 25 of 744 (3%) |
| September 2026 | 6 | 14 of 720 (2%) |
| October 2026 | 4 | 2 of 585 (0%) |
Incidents, newest first
Notice June 14, 2026 Elevated Latency and 504 Errors (US-West) 19h 19m RPC, DAS, Enriched APIs
Started Jun 14, 2026, 08:58 PM UTC· resolved Jun 15, 2026, 04:18 PM UTC
- investigating Jun 14, 2026, 08:58 PM UTC
We are currently investigating this issue.
- identified Jun 14, 2026, 09:44 PM UTC
We've identified a likely upstream issue with Cloudflare and have escalated to them. As a workaround, switch from the mainnet endpoint to beta.helius-rpc.com, which does not route through Cloudflare.
- monitoring Jun 15, 2026, 03:43 PM UTC
Issue was mitigated yesterday at 7PM PDT (2AM UTC+1) by working around the CloudFlare degradation. If you are still experiencing issues, we recommend switching to our new edge gateway, Gatekeeper: "https://beta.helius-rpc.com". Gatekeeper is now recommended for production.
- resolved Jun 15, 2026, 04:18 PM UTC
This incident has been resolved.
Notice April 29, 2026 Elevated 520 Errors on Devnet WebSockets 16m
Started Apr 29, 2026, 01:31 PM UTC· resolved Apr 29, 2026, 01:47 PM UTC
- investigating Apr 29, 2026, 01:31 PM UTC
We are currently investigating this issue.
- resolved Apr 29, 2026, 01:47 PM UTC
This incident has been resolved.
Major April 29, 2026 Devnet (401) -32401 Bad Request errors 12m RPC
Started Apr 29, 2026, 02:43 AM UTC· resolved Apr 29, 2026, 02:55 AM UTC
- investigating Apr 29, 2026, 02:43 AM UTC
Devnet is currently returning {"code":-32401,"message":"Bad request, please try again later."}
- resolved Apr 29, 2026, 02:55 AM UTC
Issue has been resolved, Devnet RPC calls are back to normal
Notice April 26, 2026 Higher latency on archival and account based requests in DEVNET 2h 1m RPC
Started Apr 26, 2026, 08:02 PM UTC· resolved Apr 26, 2026, 10:03 PM UTC
- investigating Apr 26, 2026, 08:02 PM UTC
We are investigating increased latency on some RPC requests on DEVNET
- identified Apr 26, 2026, 09:06 PM UTC
The issue has been identified and we have applied a fix, should see gradual improvement within the next 20-30 minutes
- resolved Apr 26, 2026, 10:03 PM UTC
This incident has been resolved, latencies have returned to normal
Major April 25, 2026 Partial outage for RPCs using Gatekeeper endpoint (beta.helius-rpc.com) for Frankfurt 26m RPC
Started Apr 25, 2026, 04:21 AM UTC· resolved Apr 25, 2026, 04:48 AM UTC
- investigating Apr 25, 2026, 04:21 AM UTC
Frankfurt nodes were timing out incoming requests from beta.helius-rpc.com endpoint (Gatekeeper Beta)
- monitoring Apr 25, 2026, 04:22 AM UTC
Frankfurt traffic will now fallback to Amsterdam
- resolved Apr 25, 2026, 04:48 AM UTC
Traffic to Frankfurt is no longer rerouted and is operational
Notice April 21, 2026 LaserStream Preprocessed Transactions partially degraded 23h 34m LaserStream
Started Apr 21, 2026, 05:50 PM UTC· resolved Apr 22, 2026, 05:24 PM UTC
- investigating Apr 21, 2026, 05:50 PM UTC
LaserStream Preprocessed Transactions is currently down in FRA. Connecting to the FRA endpoint will fail.
- monitoring Apr 21, 2026, 06:36 PM UTC
A fix has been implemented. Customers connected to Preprocessed Transactions (Beta) in FRA might see slightly elevated latency. All transactions are streamed now.
- resolved Apr 22, 2026, 05:24 PM UTC
We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.
Notice April 17, 2026 Elevated 530 errors on api.helius.xyz and api-mainnet.helius-rpc.com from US East 18h 56m Enriched APIs, Webhooks
Started Apr 17, 2026, 03:15 PM UTC· resolved Apr 18, 2026, 10:12 AM UTC
- identified Apr 17, 2026, 03:15 PM UTC
This is due to routing issues at a Cloudflare PoP affecting a subset of traffic. We strongly recommend switching to https://beta.helius-rpc.com, which bypasses Cloudflare. Note: the Webhooks REST API (/v0/webhooks) is not yet supported on beta.
- resolved Apr 18, 2026, 10:12 AM UTC
This incident has been resolved.
Notice April 14, 2026 Planned Solana DEVNET cluster restart 1d RPC
Started Apr 14, 2026, 04:19 AM UTC· resolved Apr 15, 2026, 04:51 AM UTC
- monitoring Apr 14, 2026, 04:19 AM UTC
The Solana DEVNET cluster has been halted due to a planned restart to rollback some feature gates. You may see stale data or increased errors as the restart progresses.
- resolved Apr 15, 2026, 04:51 AM UTC
This incident has been resolved.
Notice April 10, 2026 Increased error rate on Devnet 4h 10m
Started Apr 10, 2026, 01:21 AM UTC· resolved Apr 10, 2026, 05:31 AM UTC
- identified Apr 10, 2026, 01:21 AM UTC
We have identified an issue that is impacting the shared Devnet cluster, we have deployed a fix and waiting for the issue to resolve.
- resolved Apr 10, 2026, 05:31 AM UTC
This incident has been resolved.
Notice April 2, 2026 Elevated Latency and 504 Errors for getSignaturesForAddress (EU Region) 1h 49m RPC
Started Apr 02, 2026, 08:31 AM UTC· resolved Apr 02, 2026, 10:21 AM UTC
- identified Apr 02, 2026, 08:31 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 02, 2026, 10:21 AM UTC
This incident has been resolved.
Notice March 19, 2026 Increased DAS latency and 504 errors 28m DAS
Started Mar 19, 2026, 05:29 PM UTC· resolved Mar 19, 2026, 05:57 PM UTC
- identified Mar 19, 2026, 05:29 PM UTC
We have identified an issue impacting DAS that causes higher latency and 504 error in the US-West region.
- monitoring Mar 19, 2026, 05:29 PM UTC
A fix has been implemented and the errors have subsided we are monitoring the situation.
- resolved Mar 19, 2026, 05:57 PM UTC
This incident has been resolved, the issue lasted from 17:13 to 17:26 UTC and the root cause was a network issue in the Pitt region.
Notice March 18, 2026 We are investigating increased latency on account based RPC methods (getProgramAccounts, getTokenLargestAccounts, getTokenAccountsByOwner, etc) 22m
Started Mar 18, 2026, 06:05 PM UTC· resolved Mar 18, 2026, 06:27 PM UTC
- identified Mar 18, 2026, 06:05 PM UTC
The issue has been identified.
- resolved Mar 18, 2026, 06:27 PM UTC
This incident has been resolved as of 14:03 ET
Notice March 17, 2026 Connectivity Issues in Pitt 1d 3h RPC, LaserStream
Started Mar 17, 2026, 08:14 PM UTC· resolved Mar 18, 2026, 11:14 PM UTC
- monitoring Mar 17, 2026, 08:14 PM UTC
We are monitoring intermittent connectivity issues affecting the Pitt region. Requests to and from the region may experience increased latency.
- resolved Mar 18, 2026, 11:14 PM UTC
This incident has been resolved.
Notice March 15, 2026 Laserstream historical replay window temporarily reduced to 9h 6d 7h LaserStream
Started Mar 15, 2026, 02:45 AM UTC· resolved Mar 21, 2026, 10:02 AM UTC
- monitoring Mar 15, 2026, 02:45 AM UTC
Laserstream's historical replay window is temporarily reduced to 9h as we perform maintenance on the system.
- resolved Mar 21, 2026, 10:02 AM UTC
This incident has been resolved.
Notice March 6, 2026 Increased latency for account based RPC calls – RPC
Started Mar 06, 2026, 10:03 PM UTC· resolved Mar 06, 2026, 10:03 PM UTC
- resolved Mar 06, 2026, 10:03 PM UTC
There was an incident that caused elevated latency for account based calls in US east such as but not limited to getProgramAccounts, getTokenAccountsByOwner, getAccountInfo, getMultipleAccounts. Most of the impact was from 4:30PM to 4:50PM (ET)
Notice March 6, 2026 Increased latency for account based calls –
Started Mar 06, 2026, 09:30 PM UTC· resolved Mar 06, 2026, 09:30 PM UTC
- resolved Mar 06, 2026, 10:01 PM UTC
There was an incident that caused elevated latency for account based calls in US east such as but not limited to getProgramAccounts, getTokenAccountsByOwner, getAccountInfo, getMultipleAccounts.
Notice February 27, 2026 Elevated 503s for simulateBundle method 37m RPC
Started Feb 27, 2026, 01:07 PM UTC· resolved Feb 27, 2026, 01:44 PM UTC
- identified Feb 27, 2026, 01:07 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 27, 2026, 01:44 PM UTC
This incident has been resolved.
Notice February 24, 2026 Delayed data for Historical RPCs (US East) 7m RPC
Started Feb 24, 2026, 04:16 AM UTC· resolved Feb 24, 2026, 04:23 AM UTC
- resolved Feb 24, 2026, 04:35 AM UTC
Data was temporarily delayed for historical RPCs (e.g. getTransaction, getBlock) for roughly 7 minutes, from 23:16 to 23:23 EST. Root cause has been fixed. This incident only impacted the US East region.
Notice February 21, 2026 Laserstream shortened replay window 1d 2h LaserStream
Started Feb 21, 2026, 12:50 AM UTC· resolved Feb 22, 2026, 03:02 AM UTC
- identified Feb 21, 2026, 12:50 AM UTC
Laserstream historical replay is temporarily limited to the past 1000 slots
- monitoring Feb 21, 2026, 02:02 AM UTC
30 minutes of replay is now available. Full 24h of replay will be available by Sunday, 1:30AM UTC.
- resolved Feb 22, 2026, 03:02 AM UTC
This incident has been resolved.
Minor February 11, 2026 Intermittent RPC errors (devnet only) 1h 5m RPC
Started Feb 11, 2026, 01:10 AM UTC· resolved Feb 11, 2026, 02:15 AM UTC
- investigating Feb 11, 2026, 01:10 AM UTC
Devnet RPC requests may experience intermittent 504s. This issue is unique to devnet. Mainnet RPC is healthy and not affected.
- monitoring Feb 11, 2026, 01:49 AM UTC
A fix has been implemented, and the system is recovering. The root cause is related to degraded connectivity between the RPC and Google BigTable.
- resolved Feb 11, 2026, 02:15 AM UTC
This incident has been resolved.
Minor February 8, 2026 Increased 504s for DAS requests 1h 41m DAS
Started Feb 08, 2026, 09:38 PM UTC· resolved Feb 08, 2026, 11:19 PM UTC
- identified Feb 08, 2026, 09:38 PM UTC
We are currently investigating increased 504 errors and time outs on DAS requests. We have identified the root cause and applied fixes.
- identified Feb 08, 2026, 09:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 08, 2026, 11:09 PM UTC
A fix has been implemented and everything is recovered, we will keep monitoring.
- resolved Feb 08, 2026, 11:19 PM UTC
This incident has been resolved.
Major February 7, 2026 DAS Calls might give intermittent errors 26m DAS
Started Feb 07, 2026, 05:48 PM UTC· resolved Feb 07, 2026, 06:14 PM UTC
- identified Feb 07, 2026, 05:48 PM UTC
we are working on a fix. please inform us if you're having issues
- identified Feb 07, 2026, 05:48 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 07, 2026, 06:14 PM UTC
This incident has been resolved.
Notice January 30, 2026 Elevated 504/523 Errors on Account-Related RPC Methods 2h 18m RPC
Started Jan 30, 2026, 08:26 AM UTC· resolved Jan 30, 2026, 10:44 AM UTC
- investigating Jan 30, 2026, 09:36 AM UTC
We are investigating elevated error rates affecting account-related RPC methods on mainnet: getAccountInfo, getBalance, getTokenAccountsByOwner, getMultipleAccounts, and getProgramAccounts. Other methods are not affected.
- identified Jan 30, 2026, 09:46 AM UTC
This appears to be related to upstream network issues in the US-West region. Our datacenter provider is actively investigating.
- monitoring Jan 30, 2026, 10:17 AM UTC
Timeouts have been resolved. Requests from Portland and Australia may experience elevated latency. We are continuing to monitor the situation.
- resolved Jan 30, 2026, 10:44 AM UTC
This incident has been resolved.
Notice January 16, 2026 Delayed data for getProgramAccounts and getTokenAccountsByOwner in London 2h RPC
Started Jan 16, 2026, 10:30 AM UTC· resolved Jan 16, 2026, 12:30 PM UTC
- resolved Jan 16, 2026, 11:23 PM UTC
We have identified a delay in the data served by our London nodes. This incident occurred between 10:30 UTC and 12:30 UTC. This incident has been resolved.
Notice January 16, 2026 Elevated 401 Unauthorized Errors on Devnet 29m RPC, DAS
Started Jan 16, 2026, 08:29 AM UTC· resolved Jan 16, 2026, 08:58 AM UTC
- investigating Jan 16, 2026, 08:29 AM UTC
We're currently investigating elevated 401 Unauthorized errors affecting Devnet RPC requests. Mainnet is not impacted.
- resolved Jan 16, 2026, 08:58 AM UTC
This incident has been resolved.