Helius had 46 outages in the last 2 years totaling 44h 39m of downtime — averaging 1.9 incidents per month.
There were 46 Helius outages since July 22, 2025 totaling 44h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
All devnet services are degraded. Mainnet is stable and not impacted.
This incident has been resolved.
Elevated 500's for getSignaturesForAddress and getTransactionsForAddress, working on a fix. ETA to fix ~5 mins
Fix has been deployed and traffic is returning to normal.
This incident has been resolved.
We are currently experiencing delays in the delivery of a subset of webhook events. Impacted events may be delivered approximately 5 minutes late (around 1,000 slots). Not all webhook events are affected.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating an issue causing errors when users attempt to upgrade or purchase new plans using crypto. If you are affected, please reach out to us at [email protected]
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Solana Devnet has halted. This is a broader network-level issue. Anza is actively investigating. Mainnet and Testnet remain unaffected.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Outage impacting all Devnet nodes on Solana. Solution being investigated.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We have identified an issue impacting customer metrics on the dashboard; otherwise, all services are operational, and we are restoring metrics.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating an issue where some users are not able to access the developer portal.
The issue has been identified, and user impact has been mitigated.
This incident has been resolved.
We are currently observing elevated latency and intermittent timeouts on RPC requests routed through the US-East region. This is due to ongoing Cloudflare network performance issues in Ashburn (IAD).
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating increased latency for archival calls
This incident has been resolved. There was a temporary connectivity degradation in the US Google Bigtable archival instance.
The issue has been identified and a fix is being implemented.
This incident has been resolved.