Helius incident

LaserStream Preprocessed Transactions partially degraded

Notice Resolved View vendor source →

Helius experienced a notice incident on April 21, 2026 affecting LaserStream, lasting 23h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 05:50 PM UTC
Resolved
Apr 22, 2026, 05:24 PM UTC
Duration
23h 34m
Detected by Pingoru
Apr 21, 2026, 05:50 PM UTC

Affected components

LaserStream

Update timeline

  1. investigating Apr 21, 2026, 05:50 PM UTC

    LaserStream Preprocessed Transactions is currently down in FRA. Connecting to the FRA endpoint will fail.

  2. monitoring Apr 21, 2026, 06:36 PM UTC

    A fix has been implemented. Customers connected to Preprocessed Transactions (Beta) in FRA might see slightly elevated latency. All transactions are streamed now.

  3. resolved Apr 22, 2026, 05:24 PM UTC

    We have identified the root cause. A fix has been implemented. Latency for Preprocessed Transactions (Beta) in FRA has returned to normal levels.