Helius incident

Increased DAS latency and 504 errors

Notice Resolved View vendor source →

Helius experienced a notice incident on March 19, 2026 affecting DAS, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 05:29 PM UTC
Resolved
Mar 19, 2026, 05:57 PM UTC
Duration
28m
Detected by Pingoru
Mar 19, 2026, 05:29 PM UTC

Affected components

DAS

Update timeline

  1. identified Mar 19, 2026, 05:29 PM UTC

    We have identified an issue impacting DAS that causes higher latency and 504 error in the US-West region.

  2. monitoring Mar 19, 2026, 05:29 PM UTC

    A fix has been implemented and the errors have subsided we are monitoring the situation.

  3. resolved Mar 19, 2026, 05:57 PM UTC

    This incident has been resolved, the issue lasted from 17:13 to 17:26 UTC and the root cause was a network issue in the Pitt region.