Helius incident

Developer Portal Access and Billing Issues

Notice Resolved View vendor source →

Helius experienced a notice incident on September 2, 2025, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 12:43 AM UTC
Resolved
Sep 02, 2025, 03:54 AM UTC
Duration
3h 11m
Detected by Pingoru
Sep 02, 2025, 12:43 AM UTC

Update timeline

  1. investigating Sep 02, 2025, 12:43 AM UTC

    We are currently investigating an issue where some users are not able to access the developer portal.

  2. identified Sep 02, 2025, 01:34 AM UTC

    The issue has been identified, and user impact has been mitigated.

  3. resolved Sep 02, 2025, 03:54 AM UTC

    This incident has been resolved.