Helius incident

We have identified an issue impacting customer usage metrics on the dashboard.

Notice Resolved View vendor source →

Helius experienced a notice incident on September 5, 2025, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 10:28 PM UTC
Resolved
Sep 06, 2025, 04:30 AM UTC
Duration
6h 1m
Detected by Pingoru
Sep 05, 2025, 10:28 PM UTC

Update timeline

  1. identified Sep 05, 2025, 10:28 PM UTC

    We have identified an issue impacting customer metrics on the dashboard; otherwise, all services are operational, and we are restoring metrics.

  2. resolved Sep 06, 2025, 04:30 AM UTC

    This incident has been resolved.