Helius incident

Increased Latency on US-West Account Index Calls

Notice Resolved View vendor source →

Helius experienced a notice incident on September 19, 2025 affecting RPC, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 02:08 PM UTC
Resolved
Sep 19, 2025, 06:01 PM UTC
Duration
3h 53m
Detected by Pingoru
Sep 19, 2025, 02:08 PM UTC

Affected components

RPC

Update timeline

  1. identified Sep 19, 2025, 02:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 19, 2025, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 06:01 PM UTC

    This incident has been resolved.