Helium Mobile experienced a notice incident on March 31, 2024, lasting 1d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 31, 2024, 12:33 AM UTC
Due to transaction congestion on the Solana blockchain, you may experience delays setting up Hotspots or with transactions affecting transferring, claiming, and prepaying MOBILE in the Helium Mobile app. Ability to view badges and token balances may also be affected. Texting, calling, and internet use are not affected.
- resolved Apr 01, 2024, 03:28 PM UTC
This has been resolved.