Helium Mobile incident

Transaction Slowdown

Notice Resolved View vendor source →

Helium Mobile experienced a notice incident on April 22, 2024, lasting 22h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 06:58 PM UTC
Resolved
Apr 23, 2024, 05:04 PM UTC
Duration
22h 5m
Detected by Pingoru
Apr 22, 2024, 06:58 PM UTC

Update timeline

  1. investigating Apr 22, 2024, 06:58 PM UTC

    Due to a partial server outages, you may see a delay in blockchain-related transactions including claiming, transferring, paying with MOBILE, and onboarding hotspots. Talk, text, and data services are not affected.

  2. resolved Apr 23, 2024, 05:04 PM UTC

    Transactions should be processing normally at this time.