Helium Mobile incident

Temporarily Out of Stock: SIM Cards Oversubscribed

Notice Resolved View vendor source →

Helium Mobile experienced a notice incident on February 11, 2025 affecting Helium Mobile Subscriber Sign Up, lasting 30d 15h. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2025, 01:23 AM UTC
Resolved
Mar 13, 2025, 04:59 PM UTC
Duration
30d 15h
Detected by Pingoru
Feb 11, 2025, 01:23 AM UTC

Affected components

Helium Mobile Subscriber Sign Up

Update timeline

  1. identified Feb 11, 2025, 01:23 AM UTC

    Due to unprecedented demand, SIM cards are currently out of stock for the Helium Mobile Zero plan. We expect them back in stock within the next 3 weeks. Fear not, eSIMs are still available for all plans, and Air and Infinity physical SIMs are still in stock.

  2. resolved Mar 13, 2025, 04:59 PM UTC

    This incident has been resolved.