Resolved after 4 hours 13 minutes, affecting Assignments, on October 17, 2024.
Our teams have released a solution and Do the Math interactive assessments are operating normally and service has been restored. Teachers and students are able to successfully preview and launch Do the Math interactive assessments. Our teams will monitor performance for an additional period of time to confirm this issue is resolved.
Affected components
Update timeline
- investigating Oct 17, 2024, 03:48 PM UTC
We are currently investigating a possible service interruption impacting the Do the Math product in Flight 2.0. Teachers may be unable to preview assessments and students may be unable to open assigned assessments. We will update this page again when more information is available. Thank you for your patience and we apologize for any inconvenience this issue may cause.
- identified Oct 17, 2024, 06:22 PM UTC
Our teams have identified the root cause for this issue and they are working to implement a solution now. The next update will be posted here on or before 5pm ET.
- monitoring Oct 17, 2024, 07:12 PM UTC
Our teams have released a solution and Do the Math interactive assessments are operating normally and service has been restored. Teachers and students are able to successfully preview and launch Do the Math interactive assessments. Our teams will monitor performance for an additional period of time to confirm this issue is resolved.
- resolved Oct 17, 2024, 08:01 PM UTC
This incident has been resolved.
Your product runs on more than Heinemann
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services