Resolved after 1 day 22 hours, on November 28, 2023.
We have now published a new version of the neoApp for iOS devices fixing the issue some customers have been experiencing around the unexpected closure of the app at launch. You can immediately update the app via Apple app store on your phone or iPad, the newest version is 3.0.59 which you can confirm both in the app store and in app. We hope this information proves helpful and we apologize for the inconvenience.
Update timeline
- resolved Nov 30, 2023, 10:40 AM UTC
We have now published a new version of the neoApp for iOS devices fixing the issue some customers have been experiencing around the unexpected closure of the app at launch. You can immediately update the app via Apple app store on your phone or iPad, the newest version is 3.0.59 which you can confirm both in the app store and in app. We hope this information proves helpful and we apologize for the inconvenience.
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