Heap.io incident

Property autocomplete dropdown is currently broken

Notice Resolved View vendor source →

Heap.io experienced a notice incident on January 10, 2025 affecting App, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 12:24 PM UTC
Resolved
Jan 10, 2025, 02:51 PM UTC
Duration
2h 26m
Detected by Pingoru
Jan 10, 2025, 12:24 PM UTC

Affected components

App

Update timeline

  1. investigating Jan 10, 2025, 12:24 PM UTC

    For most properties in query builders, when entering a property value and looking at the autocomplete dropdown, it shows items displayed as "[object Object]". This autocomplete dropdown is the only part that is broken, and the rest of the app is functional. We are investigating this issue and will get it fixed as soon as possible.

  2. identified Jan 10, 2025, 12:39 PM UTC

    The issue has been identified and we are deploying a fix at this time.

  3. monitoring Jan 10, 2025, 12:43 PM UTC

    The fix has been deployed and we are monitoring the results.

  4. resolved Jan 10, 2025, 02:51 PM UTC

    This incident has been resolved.