Heap.io incident

Heap Connect Syncs: Possibility Of Stale Data (EU Only)

Minor Resolved View vendor source →

Heap.io experienced a minor incident on March 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 06:05 PM UTC
Resolved
Mar 30, 2026, 06:05 PM UTC
Duration
—
Detected by Pingoru
Mar 30, 2026, 06:05 PM UTC

Update timeline

  1. monitoring Mar 30, 2026, 06:05 PM UTC

    Mar 30, 11:05 PDT Resolved - This incident has been resolved. Mar 30, 10:21 PDT Monitoring - A fix has been applied and latency is beginning to recover Mar 30, 07:30 PDT Identified - We are experiencing latency in our upstream data source. Syncs running during this period in the EU may have stale data. We will post an update within the hour.