Healthy Roster incident

Survey Delivery Delay

Resolved after 1 hour 53 minutes, affecting Healthy Roster Surveys, on April 12, 2021.

investigating Apr 12, 2021, 02:03 PM UTC

Surveys are now sending on time. We are still investigating the root cause of the issue.

Started
Apr 12, 2021, 12:24 PM UTC
Resolved
Apr 12, 2021, 02:18 PM UTC
Duration
1h 53m
Detected by Pingoru
Apr 12, 2021, 12:24 PM UTC

Affected components

Healthy Roster Surveys

Update timeline

  1. investigating Apr 12, 2021, 12:24 PM UTC

    Surveys are currently experiencing a delay in delivery. We are investigating the issue.

  2. investigating Apr 12, 2021, 12:53 PM UTC

    We are still investigating the root cause of the delay. Currently, we are roughly 65-80 minutes behind in survey delivery.

  3. investigating Apr 12, 2021, 01:29 PM UTC

    Surveys are currently running approximately 30 minutes behind schedule

  4. investigating Apr 12, 2021, 02:03 PM UTC

    Surveys are now sending on time. We are still investigating the root cause of the issue.

  5. resolved Apr 12, 2021, 02:18 PM UTC

    This incident has been resolved.

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