Healthy Roster incident

Survey Delivery Delay

Resolved after 24 minutes, affecting Healthy Roster Surveys, on May 26, 2021.

resolved May 26, 2021, 12:51 PM UTC

All rescheduled surveys have now completed. There should no longer be a delay in survey delivery for any remaining surveys.

Started
May 26, 2021, 12:27 PM UTC
Resolved
May 26, 2021, 12:51 PM UTC
Duration
24m
Detected by Pingoru
May 26, 2021, 12:27 PM UTC

Affected components

Healthy Roster Surveys

Update timeline

  1. monitoring May 26, 2021, 12:27 PM UTC

    During a routine overnight deployment a configuration change caused some surveys to error. We have fixed the configuration change and have rescheduled all of the surveys that failed to send. There should be no need to manually resend any surveys.

  2. resolved May 26, 2021, 12:51 PM UTC

    All rescheduled surveys have now completed. There should no longer be a delay in survey delivery for any remaining surveys.

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