Resolved after 6 hours 11 minutes, affecting Healthy Roster Mobile Applications, on July 19, 2021.
This incident has been resolved. Users should once again be able to complete forms/documents on the mobile apps.
Affected components
Update timeline
- investigating Jul 19, 2021, 01:49 PM UTC
We are currently investigating this issue. As a workaround, please complete any forms using our website. Instructions can be found here: https://healthyroster.helpdocs.io/article/kol9wkjhgo-parent-athlete-document-completion.
- identified Jul 19, 2021, 04:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 19, 2021, 07:56 PM UTC
We have rolled out a fix for this issue and are monitoring the results. Please try reloading any forms on mobile - thanks!
- resolved Jul 19, 2021, 08:01 PM UTC
This incident has been resolved. Users should once again be able to complete forms/documents on the mobile apps.
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