Healthy Roster incident

Degraded Performance

Resolved after 20 hours 27 minutes, affecting Healthy Roster Dashboard and Healthy Roster Mobile Applications, on August 2, 2021.

resolved Aug 03, 2021, 01:36 PM UTC

After monitoring overnight we believe that we are now capable of handling the increase in traffic

Started
Aug 02, 2021, 05:08 PM UTC
Resolved
Aug 03, 2021, 01:36 PM UTC
Duration
20h 27m
Detected by Pingoru
Aug 02, 2021, 05:08 PM UTC

Affected components

Healthy Roster DashboardHealthy Roster Mobile Applications

Update timeline

  1. identified Aug 02, 2021, 05:08 PM UTC

    We are experiencing some performance degradation due to increased traffic. We are working on expanding capacity to handle the increased load.

  2. monitoring Aug 02, 2021, 08:35 PM UTC

    We have added additional server capacity and performance has improved. We are actively monitoring performance to determine if more capacity is required.

  3. resolved Aug 03, 2021, 01:36 PM UTC

    After monitoring overnight we believe that we are now capable of handling the increase in traffic

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