Resolved after 52 minutes, affecting Healthy Roster Dashboard and Healthy Roster Mobile Applications, on October 8, 2021.
A maintenance change on the backend led to a query blocking a crucial database table. As a result subsequent queries to that table were backed up, resulting in a site outage. The offending query was identified and canceled which resolved the issue. We apologize for the inconvenience.
Affected components
Update timeline
- investigating Oct 08, 2021, 07:13 PM UTC
We are currently investigating this issue.
- resolved Oct 08, 2021, 08:06 PM UTC
A maintenance change on the backend led to a query blocking a crucial database table. As a result subsequent queries to that table were backed up, resulting in a site outage. The offending query was identified and canceled which resolved the issue. We apologize for the inconvenience.
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