Resolved after 5 hours 46 minutes, affecting Healthy Roster Dashboard, on January 27, 2022.
We have identified a fix for these issues and will update in the evening of January 27, 2022. 1. Some users are reporting that when uploading a PDF, they are not seeing the redirect to show it has been successfully uploaded even though it has in fact been uploaded. Reloading your documents screen should show that the document is there. 2. When a user selects a document to be completed online, it redirects to the add a document screen but does not choose the document to be completed. This is causing confusion since the user then has to select the document from the drop down.
Affected components
Update timeline
- identified Jan 27, 2022, 08:37 PM UTC
We have identified a fix for these issues and will update in the evening of January 27, 2022. 1. Some users are reporting that when uploading a PDF, they are not seeing the redirect to show it has been successfully uploaded even though it has in fact been uploaded. Reloading your documents screen should show that the document is there. 2. When a user selects a document to be completed online, it redirects to the add a document screen but does not choose the document to be completed. This is causing confusion since the user then has to select the document from the drop down.
- resolved Jan 28, 2022, 02:23 AM UTC
This incident has been resolved.
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