Resolved after 6 hours 39 minutes, affecting Healthy Roster Surveys, on February 17, 2022.
The issue has been reported as resolved but customers might still experience a delay in SMS delivery. We continue to monitor the delivery status.
Affected components
Healthy Roster Surveys
Update timeline
- identified Feb 17, 2022, 02:13 PM UTC
Our SMS vendor is investigating delivery failures to Verizon phone numbers
- monitoring Feb 17, 2022, 06:00 PM UTC
The issue has been reported as resolved but customers might still experience a delay in SMS delivery. We continue to monitor the delivery status.
- resolved Feb 17, 2022, 08:53 PM UTC
Delivery issue have been resolved
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