Healthy Roster incident

Intermittent issues posting updates

Resolved after 3 hours 4 minutes, affecting Healthy Roster Dashboard and Healthy Roster Mobile Applications, on May 25, 2022.

monitoring May 25, 2022, 06:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 25, 2022, 05:35 PM UTC
Resolved
May 25, 2022, 08:40 PM UTC
Duration
3h 4m
Detected by Pingoru
May 25, 2022, 05:35 PM UTC

Affected components

Healthy Roster DashboardHealthy Roster Mobile Applications

Update timeline

  1. investigating May 25, 2022, 05:35 PM UTC

    We are seeing reports of timeouts with regards to posting new organizations, users and athletes. We are investigating the issue and will provide updates as they come.

  2. investigating May 25, 2022, 05:35 PM UTC

    We are continuing to investigate this issue.

  3. identified May 25, 2022, 05:46 PM UTC

    We have identified the issue and are in the process of implementing a resolution.

  4. monitoring May 25, 2022, 06:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 25, 2022, 08:40 PM UTC

    This incident has been resolved.

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