Healthy Roster incident

Athlete/Parent Invitations Not Working

Resolved after 2 hours 37 minutes, affecting Healthy Roster Dashboard and Healthy Roster Mobile Applications, on July 26, 2022.

monitoring Jul 26, 2022, 10:57 PM UTC

A fix has been implemented and we are monitoring the results

Started
Jul 26, 2022, 09:37 PM UTC
Resolved
Jul 27, 2022, 12:14 AM UTC
Duration
2h 37m
Detected by Pingoru
Jul 26, 2022, 09:37 PM UTC

Affected components

Healthy Roster DashboardHealthy Roster Mobile Applications

Update timeline

  1. identified Jul 26, 2022, 09:37 PM UTC

    When parents or athletes attempt to create a Healthy Roster account they are receiving an error. We have identified the issue and are working on a fix.

  2. monitoring Jul 26, 2022, 10:57 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Jul 27, 2022, 12:14 AM UTC

    This incident has been resolved.

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