Healthy Roster incident

Messaging Errors

Resolved after 2 hours 19 minutes, affecting Healthy Roster Messaging, on October 17, 2024.

monitoring Oct 17, 2024, 02:49 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 17, 2024, 02:05 PM UTC
Resolved
Oct 17, 2024, 04:25 PM UTC
Duration
2h 19m
Detected by Pingoru
Oct 17, 2024, 02:05 PM UTC

Affected components

Healthy Roster Messaging

Update timeline

  1. investigating Oct 17, 2024, 02:05 PM UTC

    We are currently looking into reports of error messages regarding the messaging platform

  2. identified Oct 17, 2024, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 17, 2024, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 17, 2024, 04:25 PM UTC

    This incident has been resolved.

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