Hatchet experienced a major incident on November 18, 2025 affecting API (cloud.hatchet.run) and API (Hatchet API), lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
API (cloud.hatchet.run)API (Hatchet API)
Update timeline
- investigating Nov 18, 2025, 01:33 PM UTC
We are currently tracking a global outage of Cloudflare's DNS. This is currently impacting access to cloud.onhatchet.run and dashboards for dedicated tenants as well as REST API calls. Workers, which connect via gRPC and do not proxy through Cloudflare, should continue to run and should not be impacted. You can track this issue directly here: https://www.cloudflarestatus.com/
- resolved Nov 18, 2025, 01:55 PM UTC
We have taken steps to mitigate affected DNS services and have fully restored all Hatchet services