Hatchet incident
[us-west-2] Increased latency for some customers in us-west-2
Maintenance completed on October 30, 2026, affecting section-240438 (cloud.hatchet.run) and section-240438 (Hatchet API).
Some customers in us-west-2 are currently experiencing increased latency as we perform routine maintenance on one of our core databases. We're monitoring and continuing to make progress, and will post an update once it's resolved. Note that this is only affecting users on shared infrastructure on a single legacy instance in us-west-2, not anyone on dedicated / custom / enterprise plans, or on newer instances.
Affected components
Update timeline
- resolved Oct 30, 2026, 06:43 PM UTC
Some customers in us-west-2 are currently experiencing increased latency as we perform routine maintenance on one of our core databases. We're monitoring and continuing to make progress, and will post an update once it's resolved. Note that this is only affecting users on shared infrastructure on a single legacy instance in us-west-2, not anyone on dedicated / custom / enterprise plans, or on newer instances.
- resolved Oct 30, 2026, 07:24 PM UTC
Latency issues have resolved on this instance
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