Hatchet incident

[us-west-2] Increased Latency on Dashboard and APIs

Minor Resolved View vendor source →

Hatchet experienced a minor incident on July 1, 2026 affecting API (cloud.hatchet.run) and API (Hatchet API) and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 02:43 PM UTC
Resolved
Jul 01, 2026, 03:50 PM UTC
Duration
1h 7m
Detected by Pingoru
Jul 01, 2026, 02:43 PM UTC

Affected components

API (cloud.hatchet.run)API (Hatchet API)Website (hatchet.run)

Update timeline

  1. investigating Jul 01, 2026, 02:43 PM UTC

    We're monitoring some degradation in performance on the Hatchet dashboard and REST APIs, and the scheduler, and are working on a fix. We believe about 30% of tenants are affected

  2. resolved Jul 01, 2026, 03:50 PM UTC

    We're continuing to monitor the fix. We've been seeing significant recovery since about 35 minutes ago (15:15 UTC). If you're seeing tasks that are stuck during execution, cancelling and replaying will likely get them moving again.