Harvey incident

EU Instance Downtime for Data Migration

Minor Resolved View vendor source →

Harvey experienced a minor incident on May 19, 2026 affecting Microsoft Add-ins - EU and Vault - EU and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 11:24 PM UTC
Resolved
May 19, 2026, 11:24 PM UTC
Duration
Detected by Pingoru
May 19, 2026, 11:24 PM UTC

Affected components

Microsoft Add-ins - EUVault - EUAssistant - EU

Update timeline

  1. investigating May 19, 2026, 10:45 PM UTC

    Status: Investigating We are doing a quick data migration process at midnight which will cause less than five minutes of downtime on the platform. We appreciate your patience. Affected components Assistant - EU (Full outage) Vault - EU (Full outage) Microsoft Add-ins - EU (Full outage)

  2. resolved May 19, 2026, 11:24 PM UTC

    Status: Resolved The data migration process is complete. All systems are now operational. Thank you for your patience. Affected components Vault - EU (Operational) Microsoft Add-ins - EU (Operational) Assistant - EU (Operational)