Harvey incident

EU Instance Downtime for Data Migration

Resolved after 38 minutes, affecting Microsoft Add-ins - EU and Vault - EU and 1 more, on May 19, 2026.

resolved May 19, 2026, 11:24 PM UTC

The data migration process is complete. All systems are now operational. Thank you for your patience.

Started
May 19, 2026, 10:45 PM UTC
Resolved
May 19, 2026, 11:24 PM UTC
Duration
38m
Detected by Pingoru
May 19, 2026, 10:45 PM UTC

Affected components

Microsoft Add-ins - EUVault - EUAssistant - EU

Update timeline

  1. investigating May 19, 2026, 10:45 PM UTC

    We are doing a quick data migration process at midnight which will cause less than five minutes of downtime on the platform. We appreciate your patience.

  2. resolved May 19, 2026, 11:24 PM UTC

    The data migration process is complete. All systems are now operational. Thank you for your patience.

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