HappyFox incident
Intermittent slowness / errors across HappyFox Helpdesk
Minor
Resolved after 9 hours 32 minutes, on November 5, 2026.
We have continued to monitor the situation and can confirm that no issues were detected. Services are running smoothly, and we are now marking this incident as resolved.
Update timeline
- monitoring Nov 05, 2026, 03:45 AM UTC
We have identified and deployed a fix that was causing intermittent failures for several helpdesk accounts. We are currently monitoring to ensure things are back to normal.
- resolved Nov 05, 2026, 01:17 PM UTC
We have continued to monitor the situation and can confirm that no issues were detected. Services are running smoothly, and we are now marking this incident as resolved.
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