HappyFox incident

Connection Timeout / Error pages seen by select users

Minor

Ongoing since 01:03 PM UTC.

investigating Oct 27, 2026, 01:03 PM UTC

HappyFox uses Cloudflare as the web firewall for our products. Cloudflare has identified a third-party issue affecting customers whose traffic passes through external vendor firewalls after recent firmware upgrades. Customers observing ERR_TIMED_OUT error in their browser are requested to contact their IT team to check their organization's firewall connectivity to Cloudflare. More information available in Cloudflare's Status page: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

Started: Oct 27, 2026, 01:03 PM UTC
Resolved: Ongoing
Duration: ● 2h 4m
Detected by Pingoru: Oct 27, 2026, 01:03 PM UTC

Update timeline

investigating Oct 27, 2026, 01:03 PM UTC

HappyFox uses Cloudflare as the web firewall for our products. Cloudflare has identified a third-party issue affecting customers whose traffic passes through external vendor firewalls after recent firmware upgrades. Customers observing ERR_TIMED_OUT error in their browser are requested to contact their IT team to check their organization's firewall connectivity to Cloudflare. More information available in Cloudflare's Status page: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew

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