Hanko experienced a minor incident on October 20, 2023, lasting 17d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 20, 2023, 12:47 PM UTC
Hanko Cloud Free projects suffered frequent availability issues this week (status 503). We've identified the issues to be caused by the autoscaler that has been overzealous when downscaling nodes that run Free projects. Changes were made to the cluster config and we are monitoring the results. If your app / service is impacted by this, please consider upgrading to Hanko Cloud Pro, as those projects run on dedicated nodes that are not affected by the incorrect behavior of the autoscaler.
- resolved Nov 07, 2023, 09:39 AM UTC
Fine-tuning of the autoscaler has resolved the issue.