Haldor incident

Servide disruption - Haldor parent app

Minor

Resolved after 1 day 20 hours, affecting Haldor Education (Huvudtjänst), on September 7, 2026.

resolved Sep 09, 2026, 11:18 AM UTC

The service disruption has now been resolved. You need to update the Haldor Parent app to the latest version for the fix to take effect.

Started
Sep 07, 2026, 02:26 PM UTC
Resolved
Sep 09, 2026, 11:18 AM UTC
Duration
1d 20h
Detected by Pingoru
Sep 07, 2026, 02:26 PM UTC

Affected components

Haldor Education (Huvudtjänst)

Update timeline

  1. investigating Sep 07, 2026, 02:26 PM UTC

    We are currently experiencing a service disruption that means some parents with iPhones are unable to sign in with BankID in our app, Haldor Parent. If you are having trouble signing in to the app, we recommend opening a web browser, going to [vh.haldor.se](http://vh.haldor.se) and signing in with BankID. We are working to resolve the issue.

  2. resolved Sep 09, 2026, 11:18 AM UTC

    The service disruption has now been resolved. You need to update the Haldor Parent app to the latest version for the fix to take effect.

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