Haldor incident

Service disruption in the guardian service

Minor Resolved

Haldor experienced a minor incident on August 18, 2026 affecting Haldor Vårdnadshavare, lasting 17d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 09:33 AM UTC
Resolved
Sep 04, 2026, 02:34 PM UTC
Duration
17d 5h
Detected by Pingoru
Aug 18, 2026, 09:33 AM UTC

Affected components

Haldor Vårdnadshavare

Update timeline

  1. investigating Aug 18, 2026, 09:33 AM UTC

    We are currently experiencing a service disruption affecting the service for guardians, including both the Haldor Parent app and [vh.haldor.se](http://vh.haldor.se). The disruption affects, among other things: \- notifications in the app \- users may need to log in again each time the app is opened We are working to fix the problem as quickly as possible and apologise for any inconvenience this may cause.

  2. identified Aug 20, 2026, 08:24 AM UTC

    The issue that caused users to log in again each time the app was opened has now been resolved. We are still working to resolve the remaining issues affecting the service for guardians.