Gusto Outage History

Gusto is up right now

Pingoru has recorded 50 incidents for Gusto: 6 in the last 12 months and 0 in the last 90 days.

Source: status.gusto.com

50incidents recorded
6last 12 months
0last 90 days
75 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Gusto in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202621 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 509 (0%)

Incidents, newest first

Major June 25, 2026 Gusto is down 21m Gusto.com website, Payroll, Benefits, HR, Gusto Mobile

Started Jun 25, 2026, 10:06 PM UTC· resolved Jun 25, 2026, 10:27 PM UTC

  1. investigating Jun 25, 2026, 10:06 PM UTC

    We’re investigating now. We’ll keep this page updated as we fix the problem.

  2. resolved Jun 25, 2026, 10:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 23, 2026 Some Customers may be unable to run payroll at this time 55m Payroll, Benefits, HR

Started Jun 23, 2026, 06:20 PM UTC· resolved Jun 23, 2026, 07:16 PM UTC

  1. investigating Jun 23, 2026, 06:20 PM UTC

    Some customers may be unable to run payroll at this time.

  2. resolved Jun 23, 2026, 07:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 25, 2026 All administrators are unable to run payroll 2h 6m Payroll, Benefits, HR, Gusto Mobile, API

Started Mar 25, 2026, 11:45 PM UTC· resolved Mar 26, 2026, 01:51 AM UTC

  1. investigating Mar 25, 2026, 11:45 PM UTC

    Some administrators are unable to run payroll

  2. investigating Mar 25, 2026, 11:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 26, 2026, 01:15 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 26, 2026, 01:17 AM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 26, 2026, 01:50 AM UTC

    We are continuing to investigate this issue.

  6. resolved Mar 26, 2026, 01:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 16, 2025 We are aware that customers may be experiencing issues when accessing Gusto. 2h 40m Gusto.com website, Payroll, Benefits, HR, Gusto Mobile, API

Started Dec 16, 2025, 06:16 PM UTC· resolved Dec 16, 2025, 08:57 PM UTC

  1. investigating Dec 16, 2025, 06:16 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 16, 2025, 06:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 16, 2025, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.

  4. resolved Dec 16, 2025, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 7, 2025 Chat channel unavailable 1h 11m Chat System

Started Nov 07, 2025, 02:35 PM UTC· resolved Nov 07, 2025, 03:46 PM UTC

  1. investigating Nov 07, 2025, 02:35 PM UTC

    We are currently investigating an outage with our chat channel, please consider phone or email for support.

  2. investigating Nov 07, 2025, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 07, 2025, 03:46 PM UTC

    We are continuing to investigate this issue.

Read the full incident report →

Major October 24, 2025 Investigating issues with Payroll Processing for some users 14m Payroll, Benefits, HR

Started Oct 24, 2025, 07:39 PM UTC· resolved Oct 24, 2025, 07:54 PM UTC

  1. investigating Oct 24, 2025, 07:39 PM UTC

    We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

  2. resolved Oct 24, 2025, 07:54 PM UTC

    On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

Read the full incident report →

Critical June 26, 2025 We are aware that some customers may be experiencing issues accessing Gusto.com. 1h 47m Gusto.com website, API

Started Jun 26, 2025, 06:45 PM UTC· resolved Jun 26, 2025, 08:32 PM UTC

  1. investigating Jun 26, 2025, 06:45 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 26, 2025, 06:55 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 26, 2025, 07:00 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 26, 2025, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 26, 2025, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2025 Gusto settings page performance degradation 49m Payroll, Benefits, HR

Started Feb 17, 2025, 07:24 PM UTC· resolved Feb 17, 2025, 08:13 PM UTC

  1. identified Feb 17, 2025, 07:24 PM UTC

    Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.

  2. resolved Feb 17, 2025, 08:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 22, 2024 Customers are experiencing slowness and errors when accessing Gusto 1h 48m Gusto.com website, API

Started Nov 22, 2024, 07:09 PM UTC· resolved Nov 22, 2024, 08:57 PM UTC

  1. investigating Nov 22, 2024, 07:09 PM UTC

    We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.

  2. investigating Nov 22, 2024, 07:09 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 22, 2024, 07:16 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 22, 2024, 07:29 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Nov 22, 2024, 08:57 PM UTC

    Customers should no longer be experiencing slowness and errors in Gusto.

Read the full incident report →

Minor November 20, 2024 Customers are experiencing slowness and errors 12m Payroll, Benefits, HR, API

Started Nov 20, 2024, 05:09 PM UTC· resolved Nov 20, 2024, 05:22 PM UTC

  1. investigating Nov 20, 2024, 05:09 PM UTC

    We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

  2. resolved Nov 20, 2024, 05:22 PM UTC

    Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

Read the full incident report →

Major October 31, 2024 Some customers are experiencing slowness and errors in their Gusto dashboard 1h 10m Gusto.com website, Payroll, Benefits, HR

Started Oct 31, 2024, 05:09 PM UTC· resolved Oct 31, 2024, 06:20 PM UTC

  1. investigating Oct 31, 2024, 05:09 PM UTC

    We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

  2. monitoring Oct 31, 2024, 05:17 PM UTC

    Customers should no longer be experiencing slowness and errors due to this issue.

  3. resolved Oct 31, 2024, 06:20 PM UTC

    This incident has been resolved.

Read the full incident report →