Gusto incident
Investigating issues with Payroll Processing for some users
Resolved after 14 minutes, affecting Payroll, Benefits, HR, on October 24, 2025.
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 24, 2025, 07:39 PM UTC
We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.
- resolved Oct 24, 2025, 07:54 PM UTC
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.
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