Gusto incident

All administrators are unable to run payroll

Critical Resolved View vendor source →

Gusto experienced a critical incident on March 25, 2026 affecting Payroll, Benefits, HR and Gusto Mobile and 1 more component, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 11:45 PM UTC
Resolved
Mar 26, 2026, 01:51 AM UTC
Duration
2h 6m
Detected by Pingoru
Mar 25, 2026, 11:45 PM UTC

Affected components

Payroll, Benefits, HRGusto MobileAPI

Update timeline

  1. investigating Mar 25, 2026, 11:45 PM UTC

    Some administrators are unable to run payroll

  2. investigating Mar 25, 2026, 11:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 26, 2026, 01:15 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 26, 2026, 01:17 AM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 26, 2026, 01:50 AM UTC

    We are continuing to investigate this issue.

  6. resolved Mar 26, 2026, 01:51 AM UTC

    This incident has been resolved.