Gusto incident

Chat channel unavailable

Critical Resolved View vendor source →

Gusto experienced a critical incident on November 7, 2025 affecting Chat System, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 02:35 PM UTC
Resolved
Nov 07, 2025, 03:46 PM UTC
Duration
1h 11m
Detected by Pingoru
Nov 07, 2025, 02:35 PM UTC

Affected components

Chat System

Update timeline

  1. investigating Nov 07, 2025, 02:35 PM UTC

    We are currently investigating an outage with our chat channel, please consider phone or email for support.

  2. investigating Nov 07, 2025, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 07, 2025, 03:46 PM UTC

    We are continuing to investigate this issue.