Gusto had 6 outages in the last 2 years totaling 7h 30m of downtime — averaging 0.2 incidents per month.
There were 6 Gusto outages since October 24, 2025 totaling 7h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
We’re investigating now. We’ll keep this page updated as we fix the problem.
This incident has been resolved.
Some customers may be unable to run payroll at this time.
This incident has been resolved.
Some administrators are unable to run payroll
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.
This incident has been resolved.
We are currently investigating an outage with our chat channel, please consider phone or email for support.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.