GUIDEcx incident
Infrastructure Update - Minimal Expected Disruptions
GUIDEcx experienced a minor incident on May 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 07, 2026, 02:00 AM UTC
Type: Maintenance Duration: 1 hour and 28 minutes Affected Components: Advanced Time Tracking, Report Navigator and Report Builder, Compass Customer Portal, Resource Management, Project Management May 7, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We don't anticipate any down time, but some users might experience slowness or even potential error pages while navigating in our 1.0 (Legacy) product. May 7, 02:00:01 GMT+0 - Identified - Maintenance is now in progress May 7, 03:28:05 GMT+0 - Completed - Maintenance has completed successfully.